At Village Green, we want you to be happy with your order, so if something is not to your taste or not what you expected you are able to return it to our Melton Mowbray base, excluding items which have been customised to your requirements. Please notify us if you wish to return an unwanted item within 7 days of receipt of delivery. Goods must be returned, unused and in their original packaging.
We will not refund the delivery charge or cost of return.
Please ensure you have adequate insurance if returning fragile or glass items, as we will not refund any items received damaged.
When you notify us that you wish to make a return, you then have 7 days to send out the items.
Returns will not be accepted without prior agreement with Village Green.